Voice RPA

ybot bridges the connection between enterprise systems and voice interfaces, to automate frontline requests with backoffice actions

Agentless Service
00:00
Mute
Keypad
Speaker
ybot
Online
ybot, 08:31
How would you rate this experience, 1 being not so good, 5 being great.
08:31
5
ybot, 08:31
Thanks, Charlie, have a nice day
Write a message
Customer
ybot AI
Salesforce
Hello Charlie, how can I help you?
What's the status of my order?
I've sent you a message, can you read back the 6 digit number?
149593
Great, I've verified you. Your order is in processing and should be delivered within 48 hours. Is there anything else I can assist you with?
No, thank you.

Works with all the platforms you already use

and more

Just say the word, and it’s done

ybot transforms employee and customer experience by helping everyone get things done faster, and more naturally

  • 12,372,933

    Minutes of productivity saved

  • $1,912,681

    Productivity value saved

  • 98%

    Average improvement in satisfaction/p>

  • Fast and powerful

    Less than 12 weeks implementation and training Al in English, Mandarin and Hindi

  • Complete CX transformation

    Immediate improvement in customer satisfaction and first-time resolution

  • Save on time, cost and labor

    Eliminated call wait times, agent handling times and back-office processing

Eliminate Wait Times

Reduce call wait times to zero and resolve customer queries in under 60 seconds

The case was resolved
00 : 00 : 29
Average case resolution time
48 sec
How was your experience with us?
Rate
Average rating
5

Improve Experience

Achieve outstanding satisfaction rating by transforming the way things get done

Reduce Costs

Achieve significant productivity improvements that translate to greater cost optimization

Costs
$ 260,60
May 12 18 24
24 / 7 / 365

24/7/365 Automation

Supercharge your operations with the multilingual AI that never sleeps

Multilingual Voice AI

Localize cross-borders with voice AI in 40+ languages

Arabic
English
Hindi
Mandarin
Portuguese
Spanish
Start
Call to +38 (066) 474-22-81
Start
Start the bot

Keep Your Current Platforms

ybot’s middleware seamlessly integrates with your backoffice systems and employee and customer-facing channels

Integrate With Everything

Make your everyday voice channels do things they’ve never done before

Twilio
Whatsapp
WeChat
Viber
Messenger
ybot
Customer
Data was successfully deleted from our server

Right to be Forgotten

Ephemeral data connections create a secure conduit between the customer and their account data in your backend systems, with detail-level data discarded

99% Accuracy from Day One

ybot’s pre-trained multilingual AI achieves very high accuracy rates for accurate automation from the first day

Average first time case resolution
1%
30 days
90 days
Where is my order?
Ready
Connected!

No Data Required to Start

Unlike most AI products, ybot is unique in that it doesn’t need data to train it

Go live in 90 days*

Immediately reduce cost, time and improve customer experience

* Typical customer implementation timeframe